Immersive Skills Sessions

Solution

Working closely with M&S stakeholders to identify and understand the key elements of the Enterprise Programme, TST designed four highly immersive and sticky learning experiences, each containing a unique scenario selected to bring each session to life and accelerate the graduates’ learning.

Using props, sets and costumes, graduates were transported away from a standard classroom setting into four interactive environments, including a Centre for Disease Control, a science laboratory, and a space station. One activity featured a selection of M&S shoes in each of the graduates’ sizes, challenging them to experience what it’s really like to “walk in a customer’s shoes”.

In each session, participants were given dedicated time to apply and relate the learning outcomes to their roles, further grounding the learning in graduates’ own realities and specific situations at M&S.