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The past few years have seen unprecedented levels of change in not only how we work, but the skills we need to succeed. If there’s one takeaway from recent years of workplace transformation, it’s that what you know doesn’t matter half as much as how effectively you can learn, un-learn and relearn.
Our 2024 Guide to Critical Skills explores a selection of skills sessions formulated by The Smarty Train’s team of futurists, learning design specialists and behavioural scientists, aimed at providing a foundation for people to be exceptional at work in the face of constant change
The guide also features supporting case studies from our upskilling partnerships with pioneering global brands, including Bupa, Premier Foods, and Vodafone.
LEARNING OUTCOMES:
+ Understand the behavioural science of collaboration
+ Examine the role of communication in effective collaboration
+ Learn techniques for building high-trust collaborative relationships
LEARNING OUTCOMES:
+ Discover the power of Professional Presence
+ Learn how to communicate professional presence with confidence and authenticity
+ Apply effective strategies to manage their professional presence in the workplace
LEARNING OUTCOMES:
+ Adopt manager-as-advocate models to support line reports’ growth
+ Explore how to put the trust equation into practice as a line manager
+ Discover how to lay a strong foundation for their line reports
LEARNING OUTCOMES:
+ Understand the different roles that people play in teams and the impact this has on overall team performance
+ Learn how to work effectively with others in a team
+ Develop skills to have difficult conversations in a team environment
LEARNING OUTCOMES:
+ Understand the neuroscience of difficult conversations
+ Implement a consistent framework to prepare, execute, and follow-up on difficult conversations
+ Adopt self-care practices to regulate the emotional labour that difficult conversations require
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