At The Smarty Train, we are obsessed with unlocking talent, everywhere. We unlock talent globally through a range of projects by advising clients, designing training, and delivering experiences.
We know how to use data and science to cut through the noise. We have the creativity to produce unforgettable experiences for everyone we train, from graduates to executives. And we have the bed-side manner to bring people with us.
We love what we do. We’re really good at it. We are fearless. We love challenges.
OUR VALUES:
QUALITY
Obsessed with quality
BRILLIANCE
The best at what we do, driving to do better
INGENUITY
Resourceful, inventive
KINDNESS
Working together and supporting each other
EXPERTISE
Specialists, always honing our craft
SERVICE
Delivering exceptional client experiences
CURRENT OPPORTUNITIES
PROJECT MANAGER
We are looking for a meticulous, process driven Project Manager to join our growing Client Experience team.
Can you manage multiple projects from inception to delivery? Then please read on!
What would you do in this key role? Here is just a snapshot:
- Managing TST projects from inception to delivery, including day-to-day operational aspects
- Taking a custodian of process role – intimately familiar with TST processes, protocols, and communication channels, including who is the right person to go to with any question, comment, escalation, etc.
- Coordinating project teams, ensuring clarity on roles and responsibilities, and the growth of team members
- Managing both internal and client stakeholders to ensure that project timelines are being met
- Driving a flawless client experience, including precise communication flow and relationship management
- Managing risk – including early identification of risk, risk planning, and using risk mitigation strategies suitable for the client
- Overseeing and managing the financial implications of projects
- Signing off the production of client deliverables in coordination with the Head of Delivery and Head of Design
- Ensuring impeccable information flow, through the appropriate channels to keep clients and team members informed on project plans, progress, and any issues
- Ensuring the quality standards of the client and TST are met
- Implementing and managing change when necessary to meet project outputs
- Monitoring and reporting on project progress – including budgets and people resources – and proposing solutions to address overrun
- Evaluating the success of the project against its benchmarking and sharing lessons learnt and best practice with team
- Working to identify and develop sales, thereby supporting growth of TST
- Becoming a trusted advisor to our clients
This might be the role for you if you:
- 3 years+ in a similar Project Management role
- Knowledge of, and a passion for the Talent/Development space
- Experience of managing multiple and highly complex projects – from inception to delivery
- Experience of working in a client facing role
- Ability to make decisions with confidence and take initiative
- Excellent client relationship engagement and management skills
- Attention to detail with high-quality communication skills
- Excellent delegation, conflict resolution, and relationship-building skills
Why should you reach out to learn more?
- You have a growth-mindset
- You are analytical, fastidious about detail, self-driven and motivated
- You enjoy being a custodian of process
- You have a passion for learning – for yourself and others
Location: Remote / London Bridge
Contract duration: Permanent
Employment type: Full time
If you would like to hear more about this exciting role, please get in touch for the full job description by submitting your CV and cover letter to jointeamsmarty@thesmartytrain.com
VIRTUAL EVENT SPECIALISTS (FREELANCE)
We are looking for more great freelance event specialists to join our growing talent pool in USA, APAC and EMEA. Our training work is experiential, immersive and disruptive – we strive to create a learning environment like no other both in F2F and Virtual environments.
If you have experience in virtual learning facilitation and are interested in becoming part of our delivery team on a freelance basis, please send your CV to Josh Breese at jointeamsmarty@thesmartytrain.com
WRITER/CONTENT/EXPERIENCE DESIGNER
We are looking for a highly creative Writer/Content/Experience Designer to join our growing team.
Can you design unique, dynamic and immersive learning experiences? This might be the role for you.
What would you do in this key role? Here is just a snapshot:
- Develop and advise on immersive learning/training experiences and strategic communications
- Lead the design of low- to mid-complexity projects, and contribute heavily to design of high complexity projects
- Use exceptional writing and communication skills, grounded in scientific principles, to develop precise, high-impact sessions with clear and memorable messaging/learning
- Use a thorough understanding of behavioural science, learning science, human-centred design, experience design, and/or social sciences
- Manage key client accounts throughout and between projects
- Line manage and mentor junior team members
- Business Development, Team and Practice building
This might be the role for you if you:
- Are adept at creative concepting, ideating, writing high level and detailed designs
- You are able to critically evaluate design against client learning outcomes, checking quality of work of others
- Edit copy – your own and your team’s – with a fastidious eye for detail
- Balance inspired creative thinking with practicality
- Are revolutionary in your thinking and approach
- Fuse scientific rigour with creative thinking
Why should you reach out to learn more?
- You have a growth mindset and entrepreneurial spirit
- You are proactive, self-driven and motivated
- You enjoy driving progress through process
- You have a passion for learning – for yourself and others
Location: Virtual/ London Bridge
Contract duration: Permanent
Employment type: Full time
If you would like to hear more about this exciting role, please get in touch for the full job description by submitting your CV and cover letter to jointeamsmarty@thesmartytrain.com
JUNIOR WRITER/CONTENT/EXPERIENCE DESIGNER
We are looking for a creative Junior Writer/Content/Experience Designer to join our growing team in the L&D space.
Do you love writing and telling stories with science, facts and data? Then please read on!
What would you do in this key role? Here is just a snapshot:
- Write scripts, training session designs, and all other written documents supporting participants learning experience
- Adapt writing style to meet range of learning experiences for clients ranging from Early Talent (apprentices, graduates, etc.) through to C-Suite executives
- Design content which is experiential and immersive (speaker notes, slides and relevant supporting materials) based on client specifications/brief
- Seek out current thinking and science on behavioural change
- Lead and participate in ideations/creative brainstorming
- Lead the design for small projects with consistently high quality of work
- Build working relationships with clients, their organisations and aims
Why should you reach out to learn more?
- You have a growth mindset and aptitude for strategic thinking
- You are creative, inspiring and exceptional in team settings
- You have a passion for learning – for yourself and others
This might be the role for you if you:
- Enjoy understanding people and helping them learn
- Mix analytical thinking with creative flair
- Are fastidious about detail
- Are self-driven and motivated
- Are calm and agile
- Love helping people and collaborating
What are we looking for?
- Experience in writing for different audiences
- Attentive to detail and high-quality communication skills
- Experience in or knowledge of immersive, experiential training and/or learning design (desirable)
- Analytical thinking and ability to contribute to complex problem solving
- Use of structured, methodical and flexible task management
- Knowledge of learning and behavioural science principles is advantageous
- Positive attitude
- Client relationship building experience
- Remain calm under pressure and adapt and respond well to change
- You have a passion for learning – for yourself and others
Location: Virtual/ London Bridge
Contract duration: Permanent
Employment type: Full time
If you would like to hear more about this exciting role, please get in touch for the full job description by submitting your CV and cover letter to jointeamsmarty@thesmartytrain.com
BUSINESS DEVELOPMENT EXECUTIVE
We are looking for a motivated, process-driven Business Development Executive to join our growing team.
Can you grow a business using data, science and creativity? Then please read on!
What would you do in this role? Here is just a snapshot:
- Champion the Commercial Strategy, always keeping one eye on the long-term objectives of the business, whilst measuring performance against key metrics
- Iterate, improve and build commercial processes, partnering with Operations and Solutions to ensure maximum quality and efficiency
- Work closely with Digital Marketing through analysis and informed recommendations
- Curate and create ready-to-use commercial materials, e.g., proposal templates and project plans
- Manage the CRM system, ensuring that all details are giving the most accurate picture at any given time
- Support in writing high-quality, market-leading proposals, including RFP responses, Copywriting, and Process Management
- Conduct market and client base research and analysis – tracking trends and recommending areas of opportunity for new business
This might be the role for you if:
- You are entrepreneurial and able to create processes to increase value, efficiency or scale
- You are exceptional in team settings with strong collaboration skills
- Have 3+ years commercial experience, ideally in an agency, consulting or professional services environment
- Have an interest in talent/learning & development professions
- You are experienced working in a small commercial team
- You have experience in managing a CRM system (preferably HubSpot)
- You’ve had exposure to working directly with clients
Why should you reach out to learn more?
- You have a growth mindset and entrepreneurial spirit
- You are proactive, self-driven and motivated
- You enjoy driving progress through process
- You have a passion for learning – for yourself and others
Location: Virtual/ London Bridge
Contract duration: Permanent
Employment type: Full time
If you would like to hear more about this exciting role, please get in touch for the full job description by submitting your CV and cover letter to jointeamsmarty@thesmartytrain.com
ASSOCIATE EXPERIENCE DESIGNERS
We’re looking for Associate Experience Designers to help us create transformative moments in 2021. This might be the role for you if…
- You can spin a tale. You are brilliant at building creative narratives that take people on a journey.
- You uphold rigour. You fact-check and pay thorough attention to detail.
- You are curious and resourceful. You’re passionate about learning design and constantly seek out new knowledge, trends and practices.
If this sounds like you, please get in touch with a CV and your most innovative writing examples here: jointeamsmarty@thesmartytrain.com.
ASSOCIATE PROJECT MANAGERS
We are actively looking for Associate Project Managers to join our growing team.
Passionate about process, meticulous planning and small details, from start to finish? Do you want to manage high-impact projects? Map clear and precise pathways through ambiguity? Deliver superb client experiences? Lead great experiences for project teams? Work with and learn from some clever folks in a dynamic team?
If you answered yes to all of the above, reach out to us. Ask us for a full Job Description, or send through a CV and a cover letter to jointeamsmarty@thesmartytrain.com
INTERNSHIPS
We’re always looking for creative interns to join our growing team. Do you have a love of learning? Are you a stickler for detail? Are you a fan of immersive theatre – or are you known for throwing hyper-realistic zombie parties? If any of the above, please send a CV and covering letter to jointeamsmarty@thesmartytrain.com.
Location: London Bridge
Contract duration: 3 months
Salary: Paid
